We hold an Anjouan Gaming licence issued in the Comoros to our operating company, Elite Cyber Services Limited, under number ALSI-012401013-FI2. Our games come from audited studios including Evolution, Pragmatic Play and NetEnt, all of which submit their titles for RNG verification. Those test results can be requested from the providers directly.

How long does a withdrawal take to reach my account?

Once your verification documents are fully submitted and approved, e-wallet and crypto withdrawals land within 24 to 48 hours. Card and bank transfer payouts sit with the banking networks for 2 to 7 business days. If a payout is taking longer than that, the usual cause is a missing or unclear document, and our team will contact you to explain what's needed.

What should I do if my Bof casino login isn't working?

Start by clearing your browser cache and cookies, then refresh the page. Saved passwords from an old session cause more problems than people expect. If the login page itself loads but your details are rejected, use the password reset link and we'll email you a fresh one within a couple of minutes. Nothing in your inbox after ten minutes? Check junk and spam, then message live chat with the address you registered with.

Can I play on mobile without an app?

Yes. Our mobile site runs in any modern browser on iPhone, Android or tablet, with no download and no storage taken up on your phone. Slots, live tables and the sports book all work the same way they do on desktop, and your account and balance stay identical across devices.

How does the welcome bonus work?

You can claim up to £850 in total across three deposits: 100% up to £210 on the first, 50% up to £210 on the second, and 100% up to £425 on the third. The qualifying deposit on each is £17. Read the full terms, including wagering requirements, before opting in.

Do you run free spins or no deposit offers?

Yes. Alongside the match bonuses we hand out free spins on selected slots through seasonal promotions, and from time to time a no deposit reward lands for active accounts. Check the promotions page or your inbox so you don't miss one.

Which currencies can I use for my account?

Pick your account currency during registration. The options are GBP, Bitcoin, Ethereum, Litecoin, Tether and Ripple. Balances convert at the rate shown to you at the moment of deposit.

How do I contact your support team?

For anything urgent, use the 24/7 live chat button. If you need to send documents, payment screenshots or explain something complicated, email support@bombaypalacehamilton.co.uk and mention the address you registered with so we can find your account faster.